Gift Shop Sales Associate
|June 14, 2013 - June 28, 2013|
|Location:||San Jacinto, CA|
|Benefits:||See link at top of page|
|Employment Type:||Part Time|
|Description:||PLEASE NOTE - This position is Part-Time, with rotating hours.|
Efficiently and effectively process sales transactions in the Gift Shop and on the casino floor according to Gift Shop Policies and Guidelines. Responsibilities include operating a cash register, and completion of sales transactions. Duties include providing superior customer service as you personally greet and assist clients in making purchases, maintaining a clean, safe and well-stocked sales floor. May be required to work under limited supervision
|Duties:|| Open and close cash registers, counting money, and balancing cash drawers.|
Knowledge of Gift Shop specials and promotions.
Answer questions regarding merchandise for sale.
Rotational duties will include working register in the gift shop and walking out on the casino floor for merchandise sales.
Applies positive communication, interpersonal, and leadership skills with guests, (internal and external) at all times.
Ensures compliance with policies and procedures, Gaming Commission regulations, and internal controls.
Effective communication and interpersonal skills, particularly when dealing with escalated customer issues or in the role of team leader
High degree of self-motivation, goal-orientation and commitment to quality customer service
Ability to use computers, 10-key, electronic cash registers and other equipment
Instructs in operation procedures, policies and guest relations.
Develops pricing and evaluates regularly to ensure guests needs are met.
Ensures excellent quality product and service is delivered.
Maintains excellent grooming and personal conduct according to Soboba Casino standards.
The noise level in the work environment is usually moderate. There is exposure to second hand smoke.
|Qualifications:|| A minimum of 3 years money handling, customer service and retail experience |
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to deal effectively with all staff members exercising tact, diplomacy and patience at all times.
Must possess excellent verbal and written communication skills in order to promote positive and professional image.
Any combination of education, experience and training that provides the required knowledge, skills, and abilities.
High School Diploma or GED equivalent required. Supervisory experience preferred.
Ability to obtain and maintain Gaming Commission license. Required to submit to and obtain negative results on all drug and/or alcohol testing.
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